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Friday, December 14, 2007

Small Businesses Earn Extra Business

With the development of Voice over Internet Protocol (VoIP) as an important technology, enterprises of all sizes and the public are benefiting from the telecommunications systems that are more affordable and more flexible than the conventional public or private switched phone networks. As the VoIP market is still emerging, the VoIP vendors need to clearly mention the features of their service. Generally, small and medium-sized enterprises don’t have big information technology departments which can smoothly make their existing system VoIP enabled.

These firms will be depending on the vendors to consult their options and for after-deal support in countering potential problems. A conventional PBX machine and integrated system is expensive to purchase, install and operate. But the cost can be cut down to almost nothing by turning to virtual PBX. It is similar to a PBX in functions and comes with additional functions and needs no installed software. Virtual PBX systems save businesses from the technician fees, make the expanding functions more flexible and reduce the extra cost of installation.

They can also connect multiple locations at a fraction of the cost spent on regular PBX systems. PhoneFusion’s PBX system is designed to administer calls in a call center or a business. Businesses of any size can employ a scalable VoIP-based PBX by setting this software on any Windows computer. The software operates as phone key connecting to telephone lines and annexes using sophisticated VoIP technology. The software transfers all the external, internal and advanced calls lining up for call center applications within a business. The Virtual PBX system from PhoneFusion can manage innumerable employees and send PBX call routing and other operations as a simple hosted service. It has the capability to integrate all the employees of an enterprise under one or more business phone numbers, regardless of their location.

More and more small businesses are appreciating the advantages of PhoneFusion Virtual PBX. With system features like auto attendants, unified messaging, Find Me/Follow Me service and voicemails, large companies that spend thousand of dollars for the similar features can utilize the same features with a Virtual PBX system at a fraction of that cost.


About the Author: Find more on how a small business uses phonefusion.com to centralize their business at The unified communications company. Phonefusion offers an excellent guide for voicemail and conference calling.

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