Phone Systems for Small to Medium Sized Businesses

Small businesses are widely responsible for creating jobs and economic health. Though it may seem that the needs of a small business far from being the same as those of its larger counterparts, advanced small business phone systems are in high demand, especially given the lack of resources necessary to maintain dedicated staff that would handle phone answering. The market for small business phone systems definitely exists, but very few companies in the phone industry have been able to meet the needs of small businesses in terms of costs. The telephone solutions that many small companies are using are no match to what the true phone systems could offer. We are talking about powerful systems, with improved answering features, call routing and call messaging. The benefits of such small business phone systems are numerous. Controlling the costs of communication, improving the professional image of your company, increasing responsiveness and connectivity are just some of the advantages of using small business phone systems.

Nortel phones represent one possible solution for your communication needs. This multinational manufacturer of telecommunications equipment is headquartered in Toronto, Canada, but this location does not prevent its products from being available worldwide. You can purchase Nortel phones or any other Nortel products from exclusive partners, such as Applinet Direct.

Norstar phones are yet another telephony solution for branch offices and small to medium businesses. Norstar phones represent a fully digital platform that unites all communications in a small or medium sized company, i.e. telephony, fax, voicemail, email and computer. You can also opt for Norstar phones with advanced integrated applications, such as computer telephony integration and enhanced call centers.

Meridian phones represent another product from the Nortel series, also available from Nortel’s exclusive partner, Applinet Direct. You can opt for digital Meridian phones, which come with the following features: auto dial, call forward, call hold, call transfer, call pickup, speed call, last number redial, retrieve voice messages, and voice mail notification. The options of placing long distance personal calls and business calls are also included, as well as those of placing local calls or internal calls.

Applinet Direct also provides you with Nortel BCM (Business Communication Manager), a portfolio that delivers converged voice and data solution to small and medium businesses. The Nortel BCM solution offers a choice of pure-IP or IP-enabled strategy. Regardless of the size of a business, there are certain features, such as telephony, multimedia call center, unified messaging, IP routing and data services, and interactive voice response that all businesses require. These features, and many more, are included in the Nortel BCM portfolio.

The features and benefits of Nortel BCM include simplified network infrastructure, cost-effective scalability, browser-based management, and redundancy options, as well as unparalleled telephony features and a full suite of applications, all designed to assist your business in serving customers better and being more productive.

If your small or medium-sized business needs a competitive telephony solution, the extensive range of Nortel products is what you should consider. You can purchase any of these products online from a Nortel exclusive partner.

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